Accessibility Statement

Icevana is committed to making our website usable by everyone, including people with disabilities. We are continually improving the experience for all visitors.

Our commitment

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive and neurological disabilities.

What we have done

• Semantic page structure with clear headings and landmarks for screen readers
• Descriptive alternative text for product and editorial images
• Full keyboard navigation, including menus, the cart drawer and dialogs
• Visible focus indicators on interactive elements
• Color contrast that meets or exceeds WCAG AA ratios for text
• Labels and clear error messages on every form field
• Respect for reduced-motion preferences in animations
• Responsive layouts that work with browser zoom up to 200%

Known limitations

Some older content and third-party features, such as embedded payment widgets, may not yet be fully accessible. We are working with our partners to improve these areas.

Need assistance?

If you have trouble using any part of our site, our team is happy to help you browse, answer questions about a product or place an order by phone. Call us at +1 (415) 555-0147, email [email protected] or send us a message through our contact page.

Feedback

We welcome your feedback on the accessibility of our website. Please let us know if you encounter barriers by emailing [email protected]. We aim to respond within two business days.